Complaints Policy
Any possible complaint should always be accompanied with your order number, sender information, recipient information and digital photos clearly showing the product and time of delivery.
All complaints must be made as soon as possible after the delivery date, and up to a maximum of 15 days. This is very important to allow us to investigate the complaint correctly with the local florists. After this date complaints cannot be investigated.
ONLINE SUPPORT
Hotline | : | 097 3535 559 |
: | floristhanoionline@gmail.com | |
Viber | : | 097 3535 559 |
Zalo | : | 097 3535 559 |
English | : | +84 97 3535 559 |
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